By default, Full Tilt players are seated in seat #5 (bottom middle). Poker Sidekick supports players in this default configuration only right now. To get back to the default configuration, try these settings:
- Four Color Cards: OFF
- Show Full Cards: OFF
- Standard cards at all sizes: OFF
- Auto Center: ON
Table View: Classic
Also, be sure that you haven't resized your Full Tilt game window. To ensure your table size (game window) is set to the default size, choose the "Layout" menu option (top part of the poker room window), then choose the option to set your window "Back to Default Size".
Related Article: http://www.royalflushclub.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1&nav=0,1
If these tips do not address the issue you're seeing, please open a help desk ticket indicating the steps you have taken, and the version of Windows you are running.